MAN VS HEALTH MEDICAL OPTIMIZATION
MEDICAL SERVICES AGREEMENT
1. SERVICES OVERVIEW
Man vs Health Medical Optimization provides telehealth medical services focused on men's health optimization. All services are delivered by licensed healthcare providers (physicians, nurse practitioners, or physician assistants) practicing within their scope of licensure.
2. THIS IS MEDICAL CARE
By entering into this Agreement, a formal provider-patient relationship is established. This IS medical care provided by licensed healthcare professionals, including medical diagnosis, treatment, and prescription of medications.
3. TELEHEALTH CONSENT
What is Telehealth: Telehealth involves the use of electronic communications (video conferencing) to provide medical care at a distance.
Benefits: Convenient access to care from home, reduced travel, easier scheduling, access to specialized care.
Limitations: Provider cannot perform physical examination. Some conditions require in-person evaluation. Technology failures may disrupt care.
Privacy: While we use HIPAA-compliant platforms, no electronic communication is 100% secure. You should ensure privacy on your end.
4. STATE RESTRICTIONS
Provider ONLY provides services to patients physically located in Florida or North Carolina. You must be physically present in one of these states at the time of EVERY telehealth visit.
5. EMERGENCY DISCLAIMER
CRITICAL: This telehealth service is NOT for medical emergencies. If you experience chest pain, difficulty breathing, stroke symptoms, severe injury, or suicidal thoughts, call 911 immediately or go to the nearest emergency room. Provider is NOT available 24/7 for emergencies.
6. PAYMENT TERMS
Man vs Health Medical Optimization operates on a DIRECT PAY (cash pay) model. We do NOT accept insurance, Medicare, or Medicaid. You are separately responsible for laboratory testing fees (paid to LabCorp) and medication costs (paid to pharmacy).
7. REFUND POLICY
Full refund if cancelled 48+ hours before appointment. No refund if cancelled less than 48 hours before appointment or no-show. 30-day satisfaction guarantee for packages and annual concierge services.
8. PATIENT RESPONSIBILITIES
You agree to: provide accurate information, follow treatment plans, use medications safely, communicate appropriately, attend appointments, and maintain relationship with primary care physician.
9. INFORMED CONSENT REQUIREMENTS
Separate informed consent forms are REQUIRED before initiating specific treatments including TRT, GLP-1 medications, ED treatments, and hair loss treatments.
10. CONTROLLED SUBSTANCES
If prescribed controlled substances (such as testosterone), you must sign a separate Controlled Substance Agreement and comply with all monitoring requirements.
11. HIPAA AND PRIVACY
Man vs Health Medical Optimization is a HIPAA-covered entity. Your Protected Health Information (PHI) will be handled in accordance with HIPAA regulations. Telehealth visits may be recorded for documentation purposes and stored on HIPAA-compliant servers.
12. DISPUTE RESOLUTION
Any disputes arising from this Agreement shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association. This Agreement is governed by the laws of the State of Florida or North Carolina (depending on your residence).
13. LIMITATION OF LIABILITY
Medicine is not an exact science. No guarantees can be made regarding treatment outcomes. Individual responses to treatment vary. Provider is not liable for actions of third parties (pharmacies, labs, etc.).